Shop Health Guidelines
We work very closely with our clients. We take great precautions to keep our associates and you, healthy.
Please review our health guidelines so you know what to expect.
CUSTOMER SCREENING QUESTIONS - Please review before coming to the shop - If you answer 'Yes' to any of the questions, please email to reschedule your appointment
- Do you have any symptoms of Flu, Cold, Covid-19?
- Have you tested positive for Covid-19 in the past 7 days?
FOR YOU - So you know what to expect at your appointment
- Masking is optional for clients.
- Please email us if you are hard of hearing so we can ask you how we can make your experience better.
- If you bring your own t-shirt, you can use it to look at the silhouette the bra gives you – this helps reduce returns.
- Please remove all rings, bracelets, watches as they get caught on the laces/bindings.
- Please bring an elastic to tie your hair up.
- Please wear a full brief if you wish to try on bottoms.
- Pack your recycle bag for your purchase!
- We don't have cash on hand.
- Please don't come unshowered after a workout. Please come clean to your fitting. If you don't wear deodorant and arrive with a heavy scent of body odour, we may have to cancel the fitting.
FROM US
- We wear a well fitted KN95 mask.
- We commit to coming to work healthy.
- Our changerooms have been expanded.
- Our store uses HEPA filters.
- We will end the session if the terms are not met, for our safety and those around us.
THANK YOU to all the frontline health-care workers, teachers, essential service workers, transit operators and delivery services who continue to help keep our community strong and safe. We could not be here without your service.
